BEST CUSTOMER EXPERIENCE

Sponsored by
ICC Belfast

Winner: KFC UK & Ireland – RGM Fest 2025

2nd Place

Shell – Smiling Stars

Smiling Stars

3rd Place

Co-op – Co-op Pop-up Café

Co-op Pop-up Café

Shortlisted

KFC UK & Ireland – RGM Fest 2025

Shell – Smiling Stars

Co-op & fresh- Co-op Pop-up Café

Admiral Group – Admiral Group MasterChef 2024

NatWest Group – NatWest Group & Team GB Colleague Launch Events

Judges' Comments

The goal, to create an unforgettable experience for over 1,000 Restaurant General Managers that would inform, inspire, and celebrate, clearly re-energised, deepened brand connection, and strengthened community spirit!

What can we say, not only was this delivered, it was delivered with impact, energy, and lasting legacy. From powerful insights to unforgettable moments, the energy in the room looked electric!

Congratulations!